Support — Card Scanner: Instant Value

Contact For any questions or issues, email us at: [email protected] We aim to respond within 48 hours.

Frequently Asked Questions

My card wasn't recognized — what should I do? Try scanning in better lighting and make sure the card fills the frame. If it still doesn't work, use the manual search button to find your card by name or number.

The app shows the wrong card — how do I fix it? Tap "Not the right card? Choose manually" on the result screen to search for the correct card.

How do I cancel my subscription? Open Google Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → Card Scanner → Cancel subscription.

My saved cards disappeared — what happened? Cards are stored locally on your device. Uninstalling the app will delete your saved cards. We recommend exporting your collection to CSV (premium feature) as a backup.

The camera shows a black screen — what do I do? Close and reopen the app. This fixes the issue in most cases.